Which factor does NOT typically improve as a result of quality sales training?

Employee turnover is the factor that does not typically improve as a result of quality sales training. Effective sales training programs are designed to enhance various aspects of a salesperson's abilities, thereby improving customer relationships, employee productivity, and employee morale.

Quality sales training often leads to stronger customer relationships because trained sales personnel are better equipped to engage with customers, understand their needs, and provide effective solutions. Improved employee productivity is another expected outcome, as training helps sales professionals learn new techniques, tools, and strategies that enhance their efficiency and effectiveness in closing deals. Additionally, when employees feel competent and supported through robust training programs, their morale improves.

In contrast, while quality sales training can contribute to a more positive work environment and potentially reduce turnover intentions, it does not inherently decrease turnover. If an organization does not address other underlying issues such as company culture, career advancement opportunities, or job satisfaction, high turnover can persist despite effective training initiatives. Therefore, the influence of sales training on turnover is often indirect and not guaranteed.